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The Summit Drive customer service walk-up location is open and operating normally, with enhanced health precautions in place. 


Starting Monday, June 15, the TxTag Customer Service Center located at 12719 Burnet Road in Austin will be open to assist customers from 8am - 5pm Monday through Friday. For the safety of our customers we ask that you wear a mask, sign in with the front desk, and return to your vehicle until you receive a text message stating that you may proceed into the building. 


You can always pay your invoice online or via phone at (833) 762-8655.



To pay your invoice in person, visit our north walk-up center during the following hours: 

Monday: 7:30am - 7:00pm

Tuesday: 7:30am - 6:00pm

Wednesday: 7:30am - 6:00pm

Thursday: 7:30am - 6:00pm

Friday: 7:30am - 7:00pm

Saturday: 8:00am - 12:00pm

Sunday: closed

14050 Summit Drive, Suite 113A

Austin, Texas 78728

You may also visit one of many participating stores to pay in person. Find the location closest to you here.

Save the Hassle and Get a TxTag

When you set up your account with AutoPay and link your account to a credit or debit card, you won't be charged for your TxTag sticker.

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